I made the mistake of going to Starbucks on red cup day. Everyone needed to get to Starbucks to get their “reusable” red cup. Right now, Starbucks isn’t even refilling them.
Because of the limitations of the coffee maker, they were almost an hour behind on hot drink orders. If you wanted a refund, you could stand in the line that went around the block. By the time you hit the front, your hour long wait might be finished. I chose to wait for my coffee, since I was screwed either way.