The above linked article tells about a bookstore that doesn’t allow browsing. The owner feels that it is a way to lose money and a waste of time.
In normal times, I browse bookstores frequently. No. I really don’t have anything in particular I’m looking for, but usually something catches my eye. If I hadn’t been browsing, I wouldn’t have made the purchase.
I’ve been known to check my Goodreads page while I’m in the store, to see if I already have the book or if I’ve read anything else by the author. Sometimes, I’ll photograph books that I want to go back and get later. I know that having my phone out makes some book store employees nervous. I’m not really price checking. I’m just looking at my other resources.
I don’t think that browsing should be disallowed. If nothing else, it shows that people are comfortable in the store. Walking into an empty shop gives an uneasy feeling sometimes. Seeing other people in the store makes others know that the employees are friendly, and not creepy. Also, in a bookstore, there are other people to discuss books with, if the opportunity arises.
Don’t ban browsing! It’s part of the fun of shopping for books.